Privacy Policy
Last Updated: January 2026
This Privacy Policy explains how Ground Level Radio ("we," "us," "our," or "Company") collects, uses, discloses, and safeguards your information when you visit our website groundlevelradio.co.uk (the "Site"), including all related pages, subdomains, and associated services.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site.
Information We Collect
We collect information in the following ways:
- Personal Information: When you voluntarily submit information through contact forms, newsletter sign-ups, or account registrations, we may collect your name, email address, and other details you provide.
- Technical Information: We automatically collect your IP address, browser type, device information, operating system, and referring URLs when you visit our Site.
- Cookies: We use cookies and similar tracking technologies to enhance your browsing experience (see Cookie Policy below).
- Usage Data: We track pages visited, time spent on site, links clicked, and other interactions with our content.
How We Use Information
We use the collected information for the following purposes:
- Analytics: To understand user behaviour, Site performance, and visitor demographics.
- Affiliate Tracking: To track referrals to casino partners and process affiliate commissions.
- Site Improvement: To enhance functionality, content, user experience, and security.
- Marketing: To send promotional content, newsletters, and updates (with your consent where required).
- Compliance: To comply with legal obligations, prevent fraud, and protect our rights.
Cookie Policy
Our Site uses the following types of cookies:
- Essential Cookies: Required for Site functionality and security.
- Analytics Cookies: Help us understand how visitors use the Site (e.g., Google Analytics).
- Affiliate Tracking Cookies: Track referrals to our casino partners.
- Marketing Cookies: Used for retargeting and promotional purposes.
Most web browsers allow you to control cookies through your browser settings. You can refuse cookies or delete existing cookies. However, some Site features may not function properly without cookies. For more information, visit aboutcookies.org or your browser's help documentation.
Third-Party Links
Our Site contains links to third-party websites, including online casinos, gambling operators, and affiliate partners. We are not responsible for the privacy practices, content, or policies of these external sites. We strongly recommend reviewing their individual privacy policies before providing any personal information or engaging with their services.
We do not control third-party data collection and are not liable for their practices.
Your Rights
Under UK and GDPR Law: You have the right to:
- Access personal data we hold about you.
- Rectify inaccurate or incomplete information.
- Request deletion of your data (right to be forgotten).
- Restrict processing of your information.
- Obtain a portable copy of your data.
- Object to processing.
- Withdraw consent at any time.
To exercise these rights, contact us at [email protected].
For US Residents: If you are a California resident, the California Consumer Privacy Act (CCPA) may grant you additional rights regarding your personal information.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, or resolve disputes. Typically:
- Personal information provided via contact forms: retained for 12 months or until purpose is fulfilled.
- Analytics data: retained for up to 26 months.
- Affiliate tracking data: retained for 90 days to 12 months, depending on partner requirements.
You may request deletion of your data at any time, subject to legal retention requirements.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
We will respond to your inquiry within 30 days of receipt.
Data Protection Officer: If you believe we have violated your privacy rights, you may lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
This Privacy Policy may be updated periodically. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Site constitutes acceptance of any changes.