Responsible Gaming
Gaming Should Be Entertainment
At Ground Level Radio, we believe that casino gaming should be enjoyed as entertainment only. Gambling is never a reliable way to earn money or solve financial problems. It's important to approach gaming with realistic expectations and play only with money you can afford to lose.
Set a budget before you play and stick to it. Treat any money spent on gaming as the cost of entertainment, just like going to the cinema or a concert.
Age Verification
All casino gaming in the UK is restricted to individuals aged 18 years or older. We take this requirement seriously and are committed to responsible operator partnerships that verify age before allowing access to gaming platforms.
If you are under 18, please do not attempt to access casino services. Gambling at a young age can lead to serious harm.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of these warning signs in your behaviour, please seek help:
- Spending more money or time on gambling than intended
- Chasing losses by gambling more to recover money you've lost
- Hiding your gambling activities from family, friends, or partners
- Neglecting work, school, or family responsibilities due to gambling
- Feeling anxious, irritable, or restless when trying to cut down or stop
- Borrowing money to gamble or pay gambling debts
- Using gambling to escape problems, stress, or negative feelings
- Failed attempts to reduce or control gambling
- Lying about the extent of your gambling activity
- Risking important relationships, jobs, or educational opportunities
If you experience any of these signs, help is available.
Self-Help Tools & Responsible Gaming Features
Most licensed casino operators offer tools to help you manage your gaming responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a cap on how much you're willing to lose over a set timeframe
- Time Limits: Set reminders or automatic session timeouts to limit how long you play
- Reality Checks: Regular pop-up notifications reminding you how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from a casino to take a break from gambling
Use these tools proactively. They are designed to empower you to stay in control of your gaming experience.
Support Organizations & Resources
If you're struggling with gambling, confidential help is available. Here are trusted organisations:
United Kingdom
- GamCare – Free support, counselling, and self-help tools
Website: www.gamcare.org.uk
Phone: 0808 8020 133 (free, confidential) - GamStop – National self-exclusion scheme for online gambling
Website: www.gamstop.co.uk
Register to self-exclude from all licensed UK online casinos - National Problem Gambling Clinic (NPGC) – NHS specialist treatment
Available through referral from your GP
Australia
- Gambling Help Online
Website: www.gamblinghelponline.org.au
Canada
- Responsible Gambling Council
Website: www.responsiblegambling.org
United States
- National Council on Problem Gambling
Website: www.ncpgambling.org
Helpline: 1-800-522-4700 (free, confidential, 24/7)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Website: www.bzga.de
If You Need Help, Take Action Now
Seeking help for problem gambling is a sign of strength, not weakness. The earlier you reach out, the better. Organisations like GamCare and GamStop provide free, confidential support with no judgment.
If you or someone you know is struggling with gambling:
- Contact GamCare on 0808 8020 133 (UK)
- Register with GamStop for immediate self-exclusion across all UK licensed operators
- Speak to your GP about NHS support options
- Reach out to a trusted friend, family member, or counsellor
Help is available 24/7. You are not alone.